Trauma Informed Care
Trauma is significant in the way its shapes an individual’s mental,
emotional and physical well-being.
It can result from an event, a series of events or a set of
circumstances that is experienced by an individual.
Research indicates that anywhere from 55-90% of individuals have
experienced at least one traumatic event in their lifetime.
Trauma Informed Care (TIC) is an initiative that is being implemented
throughout Walworth County Department of Health and Human Services. The
principles of TIC apply to all staff, regardless of their position or role.
These principles impact all aspects of our organization, from how
services are provided to the physical environment.
By implementing TIC we are working to minimize trauma,
re-traumatization and secondary trauma for our consumers and staff.
Trauma informed approaches work under the assumption that the person coming
through our door for services has a trauma history.
This history may go back farther than the issue that brought them to
us to begin with. TIC is a
shift in the way that someone seeking services is perceived from “What is
wrong with you?” to “What happened to you?”
In this environment, our staff will understand, anticipate and
respond to each individual as a unique person with his/her own set of
circumstances. It also builds
an understanding of how the past impacts the present, which effectively
supports progress toward healing and recovery.
Secondary trauma is the stress that can result from exposure to traumatic
material and the stress that can result from helping or wanting to help a
traumatized or suffering individual. Staff who act in a caregiving role
(either at work or in their personal life) can be impacted by secondary
trauma. In addition to trying to reduce secondary traumatic stress that
staff may encounter through performing their job, the agency has taken steps
to prevent burnout which helps to improve staff resiliency and their ability
The concepts identified within TIC are in line with the department’s mission
vision and values. Our department is committed to implementing these
initiatives and believes that by doing so it will have a positive impact on
the lives of our consumers, staff and the community.